Awards

  • Oman Air and Muscat Duty Free awarded Inflight Retailer of the year 2017

    Oman Air and Muscat Duty Free (MDF) were awarded the Inflight Retailer of the year 2017 during the annual Frontier Awards on 6th October, at Palm Beach in Cannes, France. The award was one of 17 presented during the glittering ceremony across a wide range of categories that recognizes the best of duty free and travel retail industries with the attendance of more than 650 guests.

  • ISO Certificate Awarded to MDF

    Muscat Duty Free (operating under the legal name of Oman Sales and Services) was recently awarded the ISO 9001 :2008 certificate by Bureau Veritas. The certification relates to the management and operation of Duty Free Shop and related activities in Airports, Seaports and In-flight Duty Free Operations. This certification is yet another positive milestone in Muscat Duty Free’s journey to become one of the best Duty Free Operations not only in the region but also in the world.

  • Oman Web Awards 2008

    Muscat Duty Free’s consumer website won the silver award for the E-commerce category at the Oman Web awards 2008. The retailer won the award based on the criteria of Concept/Creativity, Technical/Ease of use/Navigation, Content/Structure, Visual design solution/Aesthetics, Interactivity.

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  • Masterfood Middle East Award for Gulf Duty Free Retailer of the Year 2006

    MDF has been awarded the "Masterfood Middle East Award for Gulf Duty Free Retailer of the Year 2006". This annual award recognizes the travel retail outlet which achieved the highest percentage growth, effectiveness of retail pricing, value-added promotions and eye-catching display.

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  • Best Middle East Travel Retail Website for the year 2006

    MDF has also been awarded the "Best Middle East Travel Retail Website for the year 2006" by The Moodie Report and presented as part of Frontier Awards in Cannes.

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  • Award from Ministry of Manpower, Oman

    MDF has been awarded by the Ministry of Manpower in recognition of the employment opportunities created for young Omanis. Our Omani staff cadre has increased by 414% from 28 in 2003 to 144 in 2010 while some of them have already progressed to managerial levels. Training and development initiatives are on going to improve their product knowledge, customer service and managerial skills.

  • Middle East & Africa Duty Free AssociationMemberships with International Associations

    Muscat Duty Free is a member of The Middle East & Africa Duty Free Association (MEADFA) which is the officially recognized entity within the global duty free and travel retail business for the Middle East and Africa Region. MEADFA operates as a non-profit making trade association of Middle East and Africa based retail organizations operating within the global duty free and travel retail industry.

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